Privacy Policy

FPC Germantown Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our services or visit our website.

By using our services or providing us with your information, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services or share your information with us.

Information You Provide

We collect information you voluntarily provide when you contact us, request estimates, or engage our services. This may include:

• Your name, address, phone number, and email address
• Property information and service requirements
• Payment information for completed services
• Communications you send to us through phone, email, or contact forms
• Project photos and property details relevant to your service request

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Your IP address and browser type
• Pages you visit and time spent on our site
• Referring website addresses
• Device information and operating system
• General geographic location based on IP address

We use the information we collect to:

• Provide estimates and quotes for concrete services
• Schedule, perform, and complete your concrete projects
• Communicate with you about your project, including updates and changes
• Process payments and maintain financial records
• Send appointment reminders and follow-up communications
• Improve our services and customer experience
• Respond to your questions, requests, and feedback
• Comply with legal obligations and maintain business records
• Send you information about our services if you have opted in to receive such communications

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted contractors, suppliers, and service providers who assist with our business operations, such as payment processing or scheduling tools
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Business Transfers: If our business is sold or merged, your information may be transferred to the new owner
• Protection of Rights: We may disclose information to protect our rights, property, safety, or the rights of others

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures including secure storage, limited employee access, and secure transmission of sensitive data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You provide information at your own risk.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. This typically includes maintaining records for warranty purposes, tax compliance, and business operations.

If you request deletion of your information, we will honor your request except where we are required to retain data for legal, accounting, or legitimate business purposes.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to legal retention requirements
• Opt out of marketing communications at any time
• Object to certain uses of your information

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. Most browsers accept cookies automatically, but you can modify your settings to decline cookies if you prefer.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: